Return and Refund Policy

At Foods For Gods, we strive to provide our customers with the utmost satisfaction when it comes to our packaged foods. We understand that sometimes circumstances arise where returns and refunds may be necessary. To ensure a smooth and fair process, we have established the following return and refund policy:

1. Eligibility for Returns and Refunds:

  - Products must be unused, unopened, and in their original packaging.

  - Returns must be initiated within two days of receiving the order.

  - Perishable or temperature-sensitive items may not be eligible for returns for safety and hygiene reasons.

2. Return Process:

  - To initiate a return, please get in touch with our customer support team via email.

  - In your communication, provide the order details, reason for return, and any supporting information or photos, if applicable.

  - Our customer support team will guide you through the return process, including providing a return address and any required documentation.

3. Refund Process:

  - Once we receive the returned item and complete verification that it meets our eligibility criteria, we will process the refund.

  - Refunds will be issued to the original payment method used for the purchase.

  - Please note that shipping and any applicable restocking fees may be deducted from the refund amount.

  - Depending on your financial institution, refunds typically take seven business days to process.

4. Non-Returnable Items:

  - Certain items may not be eligible for returns or refunds for safety, hygiene, or regulatory reasons.

  - This may include perishable or temperature-sensitive foods, opened or partially consumed products, or items beyond expiration dates.

5. Damaged or Incorrect Items:

  - In the event of receiving damaged or incorrect items, please get in touch with our customer support team immediately.

  - We may request supporting evidence, such as photographs, to assess the situation and provide an appropriate solution, including a replacement or a refund.

Please note that this return and refund policy is subject to change at our discretion. We encourage customers to review the policy before purchasing and contact our customer support team for clarifications or concerns. Our goal is to ensure your satisfaction and enjoyment of our packaged foods, and we appreciate your understanding of the policies in place to facilitate a fair and efficient return and refund process.